Terms and Conditions
These terms and conditions (“Terms”, “Agreement”) are an agreement between Vital Care Supplies, LLC (“Vital Care Supplies, LLC”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the https://www.vitalcaresupplies.com website and any of its training materials, products or services (collectively, “Website” or “Services”).
The company reserves the right to revise and update these terms and conditions at any time without prior notice. You will be notified of any changes by email or by posting the changes on the company's website. You are responsible for reviewing the most recent version of these terms and conditions before using the company's services.
Accounts and Membership
If you create an account on this Website or another website owned by Vital Care Supplies, LLC or a service providers website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. Website access may be monitored.
Also don’t disclose the contents of the training supplies with any other third party. All of the information on the website and course (if applicable) is proprietary.
As part of our academic integrity policy, we ask that you refrain from discussing the specific details of the program and the assessment process with individuals outside our organization including supervisors not directly responsible for supervising you and other third parties that we do business with.
While we have a business relationship with vendors etc. they are not part of our business and hence no information must be disclosed to them under any circumstances.
Shipping
The required supplies/materials for the program will be provided to students with possession and use transferring upon receipt. Any supplies purchased on a student's behalf from a designated third-party vendor by Vital Care Supplies, LLC include estimated typical expenses within the overall program costs. Sales tax associated with supply purchases has been remitted by the designated vendor.
If supplies are returned back to the vendor or Vital Care Supplies, LLC because they were unclaimed or the wrong address was entered on the registration form by the enrollee then a $15 charge will be assessed and the supplies will be resent after payment is received.
If extra supplies are requested for any reason a charge of $99 will be assessed by the vendor and the extra supplies will be sent after payment is received.
If the enrollee claims the address is correct but they still haven't received the supplies and the vendor (if applicable) or Vital Care Supplies, LLC can provide proof that the supplies were in fact delivered then the enrollee will be responsible for paying $99 in order to receive extra supplies.
Transferring Enrollment To Another Person
If an enrollee wishes to transfer their enrollment and supplies to another person a $99 transfer fee will apply and the enrollee will no longer be able to use the supplies or complete the applicable IV certification course.
Billing and Payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable.
If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase.
We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Please note that any additional services not mentioned specifically as included may incur additional fees and may be non-refundable in accordance with our refund policy as our time cannot be recovered.
Price Changes
The prices of all training supplies offered on the website may increase without prior notice.
Refund Policy
Please review our refund policy here:
https://vitalcaresupplies.com/pages/refund-policy
AUTOMATIC CONSENT TO BE CONTACTED BY EMAIL, MAIL, PHONE CALL OR TEXT
By submitting your contact information, such as your name, email, mailing address, or phone number, through our website's registration form or chat feature, or contacting us directly via email, you consent to receive communications from us. We may contact you through any of the provided means unless you explicitly request us to stop by sending an email to mike @ vitalcaresupplies.com or unsubscribing from our emails using the provided link if applicable.
Accuracy of Information
While we strive to provide accurate and up-to-date information there may be occasional typographical errors, inaccuracies, or omissions on our website, training materials (if applicable), training supplies or third-party platforms. Such typographical errors, inaccuracies, or omissions may relate to product descriptions, pricing, availability, promotions, and offers.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website and training materials or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). However, we are not obligated to update or clarify information except as required by law, and any specified update or refresh date should not be construed as a guarantee of complete modification or updating of all information.
We undertake no obligation to update, amend, or clarify information on the Website or training materials including, without limitation, pricing information, except as required by law.
Third-party Services
If you decide to enable, access or use third-party services including those of websites we have partnered with or any other, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, and are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content, their obligation to you (the student) if any, or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Vital Care Supplies, LLC with respect to such other services.
Vital Care Supplies, LLC is not liable for any damage or loss including not receiving an official certificate for sterile compounding dependent upon third party accrediting organizations or caused or alleged to be caused by or in connection with your enablement, access or use of any such other services or software, or your reliance on the privacy practices, data security processes or other policies of such other services.
Vital Care Supplies, LLC does not endorse, is not responsible for, and makes no representations as to any aspect of third-party services. This includes shipping and delivery, the content of the services, the services' obligations to you, the way the services handle data, and any interactions between you and the provider of the services.
You agree to waive any claims against Vital Care Supplies, LLC with respect to third-party services. Vital Care Supplies, LLC is not liable for any damage or loss that may occur as a result of using third-party services, including not receiving the manual and/or training supplies on time, not receiving an official certificate for sterile compounding that is dependent upon third party accrediting organizations.
You may be required to register for or log into third-party services on their respective websites.By enabling any other services, you are expressly permitting Vital Care Supplies, LLC to disclose your data as necessary to facilitate the use or enablement of such other service.
Backups
We are not responsible for content residing on the Website or training materials or included with the training supplies or hosted on another website owned by Vital Care Supplies, LLC or a service providers website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.
Links to Other Websites
Although this Website or contents of the training material may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website or training materials which you access through a link from this Website or from training materials hosted on this site or another website owned by Vital Care Supplies, LLC or a service providers or partner websites. Your linking to any other off-site websites is at your own risk. Some links suggested on the website or in emails may be affiliate links that will earn Vital Care Supplies, llc a commission if you purchase a product from the suggested link.
Advertisements
During use of the Website and training materials, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Website or training materials. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party.
Prohibited Uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and/or training materials and supplies or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the (l) Disclosing, disseminating and/or recording the live, online and/or pre-recording training in any form. Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
As part of our academic integrity policy, we ask that you refrain from discussing the specific details of the contents of the training supplies with individuals outside our program including supervisors not directly responsible for supervising you and other third parties such as accrediting bodies or other vendors that ship the manual directly to you. While we are affiliated with them they are not part of our business and hence no information must be shared with them.
Intellectual Property Rights
This Agreement does not transfer to you any intellectual property owned by Vital Care Supplies, LLC or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Vital Care Supplies, LLC. All trademarks, service marks, graphics and logos used in connection with our Website or Services, are trademarks or registered trademarks of Vital Care Supplies, LLC or Vital Care Supplies, LLC licensors. Other trademarks, service marks, graphics and logos used in connection with our Website or Services may be the trademarks of other third-parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any Vital Care Supplies, LLC or third-party trademarks.
Disclaimer of warranty
You agree that your use of our Website and training materials, supplies or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis.
We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected.
You understand and agree that any material and/or data or software downloaded or otherwise obtained through the use of the website, training materials, supplies or Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.
We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
Limitation of Liability
To the fullest extent permitted by applicable law, in no event will Vital Care Supplies, LLC, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, lost wages, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Vital Care Supplies, LLC has been advised as to the possibility of such damages or could have foreseen such damages.
To the maximum extent permitted by applicable law, the aggregate liability of Vital Care Supplies, LLC and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Vital Care Supplies, LLC for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
Injuries
I understand that Vital Care Supplies LLC and vitalcaresupplies.com, or the institution where the course is held if applicable where use of the training supplies purchased from vitalcaresupplies.com is necessary, are not responsible for any injuries that I may sustain as a result of participating in any hands-on activities related to the IV certification training class, whether from home, workplace, or in-person attendance. I hereby release and discharge Vital Care Supplies, LLC and vitalcaresupplies.com, the institution, its agents, servants, and employees, from any claim for injury, illness, death, loss, or damage that I may suffer as a result of my participation in these activities.
I also acknowledge that the training supplies shipped to me are for home, workplace, or in-person classroom hands-on practice only and must be returned to the instructor at my expense or disposed of responsibly in accordance with the guidelines available at https://safeneedledisposal.org/ and also understand that Vital Care Supplies, LLC and vitalcaresupplies.com, or the institution or premises where the course is held, are not responsible for theft of personal belongings of any participant.
Indemnification
You agree to indemnify and hold Vital Care Supplies, LLC and its affiliates, directors, service providers, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, shipping delays or demands asserted against any of them as a result of or relating to your Content, your use of the Website, training materials or Services or any willful misconduct on your part.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Dispute Resolution
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Florida, United States without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of United States. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Orlando, Florida, United States, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
Assignment
You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations here under, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations here under, in whole or in part, to any third-party as part of the sale of all or substantially all of its assets or stock or as part of a merger.
Changes and Amendments
We reserve the right to modify this Agreement or its policies relating to the Website, training or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.
Shipping Delays
There may be times when shipping the training supplies to you may be delayed by up to 3 weeks or sometimes longer. This could be due to circumstances beyond our control, such as a shortage of supplies or a backorder or vendor issues. If this happens, it may delay your progress in becoming certified within a certain timeframe. Vital Care Supplies, LLC is not responsible for these delays and is not liable to you for any damages, including but not limited to, direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with the delay.
Proof of Delivery
Vital Care Supplies, LLC will provide proof of delivery obtained from the third party vendor’s for all training supplies upon request. If you state that you have not received the training supplies but Vital Care Supplies, LLC has proof of delivery, you will be responsible for paying the full cost of the training supplies as elaborated above.
Reasons for Non-Receipt
There are a few reasons why you may not receive your training supplies:
- The address you provided may be incorrect.
- The package may have been lost or stolen.
- You may have refused delivery.
Payment
If you are responsible for paying for the training supplies again, you will be billed in full. The payment must be made via credit card and received within 30 calendar days. The training supplies will only be shipped after payment is received.
Contacting us
If you have any questions about this Agreement, please contact us here:
https://vitalcaresupplies.com/pages/contact